Caring For Carers

Terms and Conditions

Please read our terms and conditions for the use of this website below


By accessing and using the Caring For Carers – On the Go website and app (the “Site”), you accept and agree to be bound by and comply with these terms (the “Terms”). If you do not accept the Terms, do not use the Site.

Caring For Carers is fully committed to compliance with the Data Protection Act (1998) and recognises the rights and obligations enforced by the act in the processing of personal data within the organisation. This protocol sets out what Caring For Carers does to meet the requirements of Data Protection legislation.


All products and services of Caring For Carers and its subsidiaries and affiliates are subject to the terms and conditions of the applicable agreements governing their use.
The Terms are to be read by you together with any terms, conditions or disclaimers provided in the pages of the Site. In the event of any conflict, the terms provided in the pages of the Site will govern.
The information, material and content provided in the pages of the Site (the “Information”) may be changed at any time without notice. Changes may be made to the Terms at any time without notice by updating this posting. You agree to review the Terms regularly and your continued access or use of the Site will mean that you agree to any changes.

Internet E-Mail

Any unprotected E-Mail communication over the Internet is, as with communication via any other medium (e.g. mobile phones, post office mail), not confidential, subject to possible interception or loss, and is also subject to possible alteration.

No Endorsements

No endorsement or approval of any third parties or their advice, opinions, information, products or services is expressed or implied by any Information.


Links from or to web sites outside the Site are meant for convenience only. Caring For Carers does not review, endorse, approve or control, and is not responsible for any sites linked from or to the Site, the content of those sites, the third parties named therein, or their products and services.

Linking to any other site is at your sole risk and Caring For Carers will not be responsible or liable for any damages in connection with linking. Links to downloadable software sites are for convenience only and Caring For Carers is not responsible or liable for any difficulties or consequences associated with downloading the software. Use of any downloaded software is governed by the terms of the license agreement, if any, which accompanies or is provided with the software.

Payment for Products & Services

All Credit, Debit Cards and Pay Pal will be processed in Sterling at the time of payment. Caring For Carers is not responsible for any fees, charges, exchange rates or additional charges levied by individual financial institutions or Credit Card companies.

Refund/Cancellation Policy



Please provide at least 48 hours notice if you do not require the service you have booked.

You will still be charged for the service if 48hrs notice is not given. (except for in agreed exceptional circumstances)

If one of the Caring For Carers providers cancel or postpone a serivce, the service provider will endeavour to give at least 48hrs notice and charges already made will be refunded.